RETURN - CANCELLATION - EXCHANGE

You must send the products you purchase from Dennysbags.com with the cargo company we have contracted with or with the shipping company you have received, with a counterpayment, at the cost of shipping. It will be sufficient to fill in the return form at the bottom of your invoice and send it to Feyzullah Mah.Oğuzhanlı Cad No: 33 D: 2 Adatepe-Maltepe / İstanbul within 30 days from the date of delivery of the products to you. Unfortunately, refunds are not accepted for notifications exceeding 30 days. Returns and exchanges of unpaid, unlabeled, washed, used, re-salable or damaged products will not be accepted and will be returned to you with payment.

After your return has been examined by the relevant units of Dennysbags.com, the process will begin by returning to you. When your return is approved, the amount of the product will be returned to you within 2 working days if you are contacted by your contact phone number. The next process depends entirely on your bank and Dennysbags.com has no right to interfere with your bank. The product amount of your products that you have purchased in installments is refunded to your credit card in one go by us, but the product price will be refunded to your credit card by your bank, again in installments. Dennysbags.com does not accept responsibility for delays caused by unreachable contact phone numbers. For detailed information, you can call Customer Service on 0532 467 93 83 or request information by e-mail from the contact section.